Why is my site down?

If you're web site is not functional, you can troubleshoot the issue by checking the following:

1. Network Connectivity

If you are reading this web site, there should be no connectivity issues between your computer and our network.

2. Billing Issue

Have you forgotten us? Please check the status of your account and view/pay outstanding invoices by logging in at My Account.

3. Site Issue

Make sure you have a web server index file (e.g. index.html) in your root web directory (e.g. /var/www/html).

4. Server Issue

Try accessing your hosting control panel. If you can access the server by it's internet name (e.g. server_name.ecosky.net), the server should be running appropriately. If not, we are probably already aware of the issue, but please Contact Us or Open a Helpdesk Ticket.