Please browse from the following frequently asked questions about email access.
To access your ecosky.com email account to send and receive mail, you can do either of the following:
1. To access our web-based email system either click on the Web Mail link or point your browser to http://mail.ecosky.com/.
2. To configure your email client on your computer, please read:
In order to configure your computer for ecosky.com email access you will need the following information:
Email address (e.g. "username@ecosky.com");
Password (provided during account sign-up).
Incoming POP3 server: mail.ecosky.com
Outgoing SMTP server: mail.ecosky.com
Note: For sending mail you must enable outgoing authentication.
Please refer to the following pages for your email software (NetFAQs.com):
In order to change the password to access your email account, do the following:
1. Login to your email account using our webmail system.
2. Navigate to Options > Change Password.
3. Type in your old password.
4. Type in your new password twice.
5. Your password change will be immediate.
Go to WebMail now.
In order to send email through the ecosky.com mail server you must be an authenticated user. This means that you must configure your email software for outgoing mail authentication.
At ecosky, we take careful measures to prevent spam from transmitting through our system onto the internet. Thus we prevent anyone from sending email through our servers without an appropriate email address and password.
To learn more about configuring your email software for outgoing SMTP authentication read:
At ecosky, we take certain measures to prevent SPAM (unsolicited email) from reaching your inbox. We do this by running SPAM-detection algorithms on incoming email. These algorithms calculate the likelihood of an email being SPAM.
All but the most blatant of SPAM going through our system will be sent to you and tagged with ***SPAM*** in the subject line. We continue to send this email to you to prevent you from losing any legitimate email that may trigger our SPAM-detection software erroneously.
Although this may annoy a few people to continue to receive this email, we find that most people appreciate the fact that we don't prevent legitimate email from reaching you.
Many people can set certain "rules" in their email software to move this email to a special "Junk" folder for review or deletion. This is at the discretion of our users and is in no way required to use email.